If you plan to use the treatments, you might want to call a few days in advance and reserve the time that is best for you. Booking in advance is recommended to avoid disappointment resulting from lack of availability.
Who will help me choose the right treatments? Medical Spa & Wellness Reception staff is pleased to provide you with the necessary information regarding treatments. You will be able to take advantage of the free medical or cosmetic consultation, where specialists also advise on what treatments are appropriate for you.
Please report any health problems, allergies, injuries, illnesses, medication you are taking that may affect the treatment or the quality of Medical Spa & Wellness service. You should also inform us if you are pregnant.
You can come to the spa dressed in a bathrobe, slippers and a swimsuit or underwear. Bathrobes are available in the hotel room or at the Medical Spa & Wellness reception desk, free of charge. Before treatments, you will receive a towel and disposable underwear, because some cosmetics may cause stains, which are difficult to remove.
Wear comfortable clothing. Depending on the type of treatment, you should bring sports clothing, shoes, swimsuit and flip flops. Bathrobes are available in the hotel room or at the Medical Spa & Wellness reception desk, free of charge. Detailed information on how to prepare for the various treatments can be found below.
Local and whole body Cryotherapy:
Fitness, individual gymnastics, and manual therapy:
If you are late, treatment time will be shortened, however you will be charged the full cost of treatment.
Please - do not forget! Without a formal treatment cancellation and not showing up, your hotel room account will be charged 100% of the planned treatment price
Yes, but this should be done in advance, otherwise you will be charged for booked service in accordance with the cancellation policy.
Notification given at least 6 hours prior to your appointment will receive no charges. Notification given less than 6 hours prior to appointment time will result in a 50% charge of the reserved service amount. Failure to show up for your appointment will result in a 100% charge of the reserved service amount. Cancellations must be made at Vitality Medical Spa & Wellness reception in person, by phone 48 41 378 89 00 or email firstname.lastname@example.org.
Cash or credit cards are accepted. Hotel guests can charge Medical Spa & Wellness services to their hotel bill.
We suggest leaving your valuables in your room safe. Medical Spa & Wellness is not responsible for any lost items.
Children and adolescents under 16 years of age can stay in the facility only under constant adult supervision.
After the treatment, the therapist will inform you on ways of further care, which will help maintain the achieved effect. These are professional cosmetics for home use, so they can be purchased only in professional beauty salons.